When we deliver products and are in contact with customers, Tirze+ processes personal data. Your privacy matters to us. Tirze+ complies with applicable data protection law. This notice explains what we do with the personal data we receive from you.
Purpose of processing
Tirze+ processes your personal data for the following purposes: creating your account on the site; processing an order; delivering the order; sending emails with offers; handling questions via the contact form; managing customer service requests.
Your account
During the order process you need to register by providing some personal data (name, address, phone, email, IP address, billing address and payment details). We keep this information until you delete your account.
Order processing
When you place an order, we use your personal data to process it correctly and may pass it on to our delivery service. We keep this information until the order is completed and for the following seven years (legal obligation).
Our service providers
We work with a small number of companies that may receive your personal data from us. We do not pass your personal data to other companies or entities, except where required by law.
Cookies
Websites use cookies. We use functional cookies to make the site safer and more accessible. On your first visit to the site we show an explanatory cookie message and ask for your consent.
Data security
The security of personal data matters a great deal to us. To protect your privacy we take physical measures and use secure connections (SSL) for all information exchanged between you and our site.
Access, correction and deletion of your data
If you have questions or want to know what personal data we hold about you, feel free to contact us. You may also ask us to correct or delete your data.
Complaints
If you feel we are not helping you in the right way, you have the right to lodge a complaint with the competent supervisory authority. For questions after reading this notice, contact us at: support@tirzeplus-uk.com
